We gladly accept all major credit cards (i.e. VISA, MasterCard etc.) or PayPal.
Please note: If you want to pay via American Express, please select PayPal in the checkout and then click on the option "Pay with Credit or Debit Card" inside PayPal. If you need help with that, please contact our customer service.
We’re sorry for the trouble! First, make sure that your shipping and billing details are correct. If that doesn’t work, try contacting your bank about the payment. If you’re still having an issue, drop us a message and we’ll do our best to help!
Shipping for our skulls is $49 USD to the United States and many other countries. We only charge shipping once regardless of how many items you order. For orders that only include skull lamps the shipping to the US is free. Check the table below for the exact shipping costs to your country.
Absolutely! Once your order has been dispatched you will receive your personal tracking number. Use your tracking number to keep tabs on your skull's journey at www.dhl.com. You can also send us a quick message and we'll be happy to track it for you.
Yes! We want you to be head over heels for your new Skull. If we shipped the wrong item, or if it arrived damaged, we will re-ship or refund immediately. If you're simply not happy with your order you can also return it. In this case, the buyer will get a refund (excluding shipping costs) as soon as the product is back with us.
Yes! You‘ll receive a skull carving similar to what's on the picture. The skull and horns may vary slightly in size (+/- 1-2cm) and appearance as no two skulls or horns are exactly the same. If you have any special requests (e.g. a very large skull or especially curvy horns etc.), feel free to message us right after you placed your order and we'll handpick a model that suits your needs.
No! Right after you placed your order, we process all necessary export and import documents for our animal skulls via the department of animal conservation as all of our skulls are cleaned according to international taxidermy standards and we have all the legal papers necessary so there will be no problem in importing these skull carvings in your country.
We guarantee that all of our skulls arrive in crisp condition. All of our carvings are packed securely using extensive amounts of bubble wrap and other materials to make sure they arrive damage-free. In the case that something does arrive broken we take full responsibility and offer either a full refund or we could reship a brand new skull.
1. Try switching them to the other side. 2. Then work them back and forth and up and down until they go on. 3. If they won’t go on as far as you would like, you may need to file down the bone under the horns in the spot that is stopping it from going all the way on. 4. If there is twine around the bottom of the horns, it is decorative and is supposed to stay there. 5. Sometimes the horns don’t go all of the way on, it depends how they fit in real life, please see pics on our website.If they are too loose, then either wrap the bones with something and then put the horns on, or use a clear glue and glue them on.
Your question should never go unanswered. If you still have questions or simply have something to say, send us an email at info@SkullBliss.com and we'll get back to you as soon as we can. Don't forget: if you’re contacting us about an order, we need your email address or order number to sort things out ASAP!