FREQUENTLY ASKED QUESTIONS

PAYMENTS

We gladly accept all major credit cards (i.e. VISA, MasterCard etc.) or PayPal.

 

Please note: If you want to pay via American Express, please select PayPal in the checkout and then click on the option "Pay with Credit or Debit Card" inside PayPal. If you need help with that, please contact our customer service.

YES! Our checkout page uses SSL, which ensures that all of your browsing and shopping data remains private.

We’re sorry for the trouble! First, make sure that your shipping and billing details are correct. If that doesn’t work, try contacting your bank about the payment. If you’re still having an issue, drop us a message and we’ll do our best to help!

During the first stage of checkout, look for a box beneath your order summary. Enter your code and click ‘apply,’ then watch the magic happen. Remember, only one discount code can be used per order!

SHIPPING

We ship worldwide (except Australia, India, United Kingdom, Mexico, Russia, Singapore, Slovenia, Switzerland and Thailand, sorry!) with DHL Express.

Shipping for our skulls is $49 USD to the United States and many other countries. We only charge shipping once regardless of how many items you order. For orders that only include skull mounts or lamps the shipping to the US is free. Check the table below for the exact shipping costs to your country.

Orders including a skull

Orders including only skull mounts or lamps

USA (US)

$49.00

FREE

Austria (AT)

$49.00

$6.95

France (FR)

$49.00

$6.95

Germany (DE)

$49.00

$6.95

Netherlands, The (NL)

$49.00

$6.95

New Zealand (NZ)

$49.00

$6.95

Brazil (BR)

$69.00

$6.95

Japan (JP)

$69.00

$6.95

Brunei (BN)

$79.00

$6.95

Cambodia (KH)

$79.00

$6.95

East Timor (TL)

$79.00

$6.95

Hong Kong (HK)

$79.00

$6.95

Laos (LA)

$79.00

$6.95

Macau (MO)

$79.00

$6.95

Malaysia (MY)

$79.00

$6.95

Monaco (MC)

$79.00

$6.95

Myanmar (MM)

$79.00

$6.95

Philippines, The (PH)

$79.00

$6.95

Vietnam (VN)

$79.00

$6.95

Canada

$89.00

$9.95

China (CN)

$99.00

$9.95

Korea, Rep. Of (KR)

$99.00

$9.95

Mongolia (MN)

$99.00

$9.95

Papua New Guinea (PG)

$99.00

$9.95

Taiwan (TW)

$99.00

$9.95

Andorra (AD)

$109.00

$14.95

Belgium (BE)

$109.00

$14.95

Bulgaria (BG)

$109.00

$14.95

Croatia (HR)

$109.00

$14.95

Cyprus (CY)

$109.00

$14.95

Czech Rep., The (CZ)

$109.00

$14.95

Denmark (DK)

$109.00

$14.95

Estonia (EE)

$109.00

$14.95

Finland (FI)

$109.00

$14.95

Greece (GR)

$109.00

$14.95

Hungary (HU)

$109.00

$14.95

Ireland, Rep. Of (IE)

$109.00

$14.95

Italy (IT)

$109.00

$14.95

Latvia (LV)

$109.00

$14.95

Liechtenstein (LI)

$109.00

$14.95

Lithuania (LT)

$109.00

$14.95

Luxembourg (LU)

$109.00

$14.95

Malta (MT)

$109.00

$17.95

Norway (NO)

$109.00

$17.95

Poland (PL)

$109.00

$17.95

Portugal (PT)

$109.00

$17.95

Romania (RO)

$109.00

$17.95

San Marino (SM)

$109.00

$17.95

Slovakia (SK)

$109.00

$17.95

Spain (ES)

$109.00

$17.95

Sweden (SE)

$109.00

$17.95

Vatican City (VA)

$109.00

$17.95

Bahrain (BH)

$119.00

$17.95

Bangladesh (BD)

$119.00

$17.95

Jordan (JO)

$119.00

$17.95

Kuwait (KW)

$119.00

$17.95

Maldives (MV)

$119.00

$17.95

Nepal (NP)

$119.00

$17.95

Oman (OM)

$119.00

$17.95

Pakistan (PK)

$119.00

$17.95

Qatar (QA)

$119.00

$17.95

Saudi Arabia (SA)

$119.00

$17.95

Sri Lanka (LK)

$119.00

$17.95

United Arab Emirates (AE)

$119.00

$17.95

South Africa (ZA)

$129.00

$17.95

Albania (AL)

$149.00

$17.95

Armenia (AM)

$149.00

$17.95

Azerbaijan (AZ)

$149.00

$17.95

Belarus (BY)

$149.00

$17.95

Bosnia & Herzegovina(BA)

$149.00

$24.95

Faroe Islands (FO)

$149.00

$24.95

Georgia (GE)

$149.00

$24.95

Gibraltar (GI)

$149.00

$24.95

Guernsey (GG)

$149.00

$24.95

Iceland (IS)

$149.00

$24.95

Israel (IL)

$149.00

$24.95

Kosovo (KV)

$149.00

$24.95

Macedonia, Rep. Of (MK)

$149.00

$24.95

Mariana Islands (MP)

$149.00

$24.95

Mauritius (MU)

$149.00

$24.95

Mayotte (YT)

$149.00

$24.95

Moldova, Rep. Of (MD)

$149.00

$24.95

Montenegro, Rep Of (ME)

$149.00

$24.95

Serbia, Rep. Of (RS)

$149.00

$24.95

Seychelles (SC)

$149.00

$24.95

Turkey (TR)

$149.00

$24.95

Turkmenistan (TM)

$149.00

$24.95

Afghanistan (AF)

$169.00

$24.95

Algeria (DZ)

$169.00

$24.95

American Samoa (AS)

$169.00

$24.95

Angola (AO)

$169.00

$29.95

Anguilla (AI)

$169.00

$29.95

Antigua (AG)

$169.00

$29.95

Argentina (AR)

$169.00

$29.95

Aruba (AW)

$169.00

$29.95

Bahamas (BS)

$169.00

$29.95

Barbados (BB)

$169.00

$29.95

Belize (BZ)

$169.00

$29.95

Benin (BJ)

$169.00

$29.95

Bermuda (BM)

$169.00

$29.95

Bhutan (BT)

$169.00

$29.95

Bolivia (BO)

$169.00

$29.95

Bonaire (XB)

$169.00

$29.95

Botswana (BW)

$169.00

$29.95

Burkina Faso (BF)

$169.00

$29.95

Burundi (BI)

$169.00

$29.95

Cameroon (CM)

$169.00

$29.95

Canary Islands, The (IC)

$169.00

$29.95

Cape Verde (CV)

$169.00

$29.95

Cayman Islands (KY)

$169.00

$29.95

Central African Rep(CF)

$169.00

$29.95

Chad (TD)

$169.00

$29.95

Chile (CL)

$169.00

$29.95

Colombia (CO)

$169.00

$29.95

Comoros (KM)

$169.00

$29.95

Congo (CG)

$169.00

$29.95

Congo, DPR (CD)

$169.00

$29.95

Cook Islands (CK)

$169.00

$29.95

Costa Rica (CR)

$169.00

$29.95

Cote D Ivoire (CI)

$169.00

$29.95

Cuba (CU)

$169.00

$29.95

Curacao (XC)

$169.00

$29.95

Djibouti (DJ)

$169.00

$29.95

Dominican Rep. (DO)

$169.00

$29.95

Ecuador (EC)

$169.00

$29.95

Egypt (EG)

$169.00

$29.95

El Salvador (SV)

$169.00

$29.95

Eritrea (ER)

$169.00

$29.95

Ethiopia (ET)

$169.00

$29.95

Falkland Islands (FK)

$169.00

$29.95

Fiji (FJ)

$169.00

$29.95

French Guyana (GF)

$169.00

$29.95

Gabon (GA)

$169.00

$29.95

Gambia (GM)

$169.00

$29.95

Ghana (GH)

$169.00

$29.95

Greenland (GL)

$169.00

$29.95

Grenada (GD)

$169.00

$29.95

Guadeloupe (GP)

$169.00

$29.95

Guam (GU)

$169.00

$29.95

Guatemala (GT)

$169.00

$29.95

Guinea Rep. (GN)

$169.00

$29.95

Guinea-Bissau (GW)

$169.00

$29.95

Guinea-Equatorial (GQ)

$169.00

$29.95

Guyana (British) (GY)

$169.00

$29.95

Haiti (HT)

$169.00

$29.95

Honduras (HN)

$169.00

$29.95

Iran (IR)

$169.00

$29.95

Iraq (IQ)

$169.00

$29.95

Jamaica (JM)

$169.00

$29.95

Kazakhstan (KZ)

$169.00

$29.95

Kenya (KE)

$169.00

$29.95

Kiribati (KI)

$169.00

$29.95

Korea, D.P.R Of (KP)

$169.00

$29.95

Kyrgyzstan (KG)

$169.00

$29.95

Lebanon (LB)

$169.00

$29.95

Lesotho (LS)

$169.00

$29.95

Libya (LY)

$169.00

$29.95

Madagascar (MG)

$169.00

$29.95

Malawi (MW)

$169.00

$29.95

Mali (ML)

$169.00

$29.95

Marshall Islands (MH)

$169.00

$29.95

Martinique (MQ)

$169.00

$29.95

Mauritania (MR)

$169.00

$29.95

Micronesia (FM)

$169.00

$29.95

Montserrat (MS)

$169.00

$29.95

Morocco (MA)

$169.00

$29.95

Mozambique (MZ)

$169.00

$29.95

Namibia (NA)

$169.00

$29.95

Nauru, Rep. Of (NR)

$169.00

$29.95

Nevis (XN)

$169.00

$29.95

New Caledonia (NC)

$169.00

$29.95

Nicaragua (NI)

$169.00

$29.95

Niger (NE)

$169.00

$29.95

Nigeria (NG)

$169.00

$29.95

Niue (NU)

$169.00

$29.95

Palau (PW)

$169.00

$29.95

Panama (PA)

$169.00

$29.95

Paraguay (PY)

$169.00

$29.95

Peru (PE)

$169.00

$29.95

Puerto Rico (PR)

$169.00

$29.95

Reunion, Island Of (RE)

$169.00

$29.95

Rwanda (RW)

$169.00

$29.95

Saint Helena (SH)

$169.00

$29.95

Samoa (WS)

$169.00

$29.95

Sao Tome And Principe (ST)

$169.00

$29.95

Senegal (SN)

$169.00

$29.95

Sierra Leone (SL)

$169.00

$29.95

Solomon Islands (SB)

$169.00

$29.95

Somalia (SO)

$169.00

$29.95

Somaliland, Rep Of (XS)

$169.00

$29.95

South Sudan (SS)

$169.00

$29.95

St. Barthelemy (XY)

$169.00

$29.95

St. Eustatius (XE)

$169.00

$29.95

St. Kitts (KN)

$169.00

$29.95

St. Lucia (LC)

$169.00

$29.95

St. Maarten (XM)

$169.00

$29.95

St. Vincent (VC)

$169.00

$29.95

Sudan (SD)

$169.00

$29.95

Suriname (SR)

$169.00

$29.95

Swaziland (SZ)

$169.00

$29.95

Syria (SY)

$169.00

$29.95

Tahiti (PF)

$169.00

$29.95

Tajikistan (TJ)

$169.00

$29.95

Tanzania (TZ)

$169.00

$29.95

Togo (TG)

$169.00

$29.95

Tonga (TO)

$169.00

$29.95

Trinidad And Tobago (TT)

$169.00

$29.95

Tunisia (TN)

$169.00

$29.95

Turks & Caicos (TC)

$169.00

$29.95

Tuvalu (TV)

$169.00

$29.95

Uganda (UG)

$169.00

$29.95

Ukraine (UA)

$169.00

$29.95

Uruguay (UY)

$169.00

$29.95

Uzbekistan (UZ)

$169.00

$29.95

Vanuatu (VU)

$169.00

$29.95

Venezuela (VE)

$169.00

$29.95

Virgin Islands-British (VG)

$169.00

$29.95

Virgin Islands-US (VI)

$169.00

$29.95

Yemen, Rep. Of (YE)

$169.00

$29.95

Zambia (ZM)

$169.00

$29.95

Zimbabwe (ZW)

$169.00

$29.95

Usually our skulls are carved on demand. It normally takes about 2 weeks to carve, treat and dry your skull and less than a week to ship. We always try to dispatch as soon as possible.

 

If you need your order by a certain date, it would be best for you to contact us as soon as you have ordered, and we'll do our best to get the order processed ASAP.

Absolutely! Once your order has been dispatched you will receive your personal tracking number. Use your tracking number to keep tabs on your skull's journey at www.dhl.com. You can also send us a quick message and we'll be happy to track it for you.

RETURNS

Yes! We want you to be head over heels for your new Skull. If we shipped the wrong item, or if it arrived damaged, we will re-ship or refund immediately. If you're simply not happy with your order you can also return it. In this case, the buyer will get a refund (excluding shipping costs) as soon as the product is back with us.

GENERAL QUESTIONS

Yes! The skull you receive will be similar to what we picture on our website. Skulls are an organic, natural product, so no two skulls or horns are exactly the same. Each skull and horn may vary slightly in size and appearance.

No! Right after you placed your order, we process all necessary export and import documents for our animal skulls via the department of animal conservation as all of our skulls are cleaned according to international taxidermy standards and we have all the legal papers necessary so there will be no problem in importing these skull carvings in your country.

We guarantee that all of our skulls arrive in crisp condition. All of our carvings are packed securely using extensive amounts of bubble wrap and other materials to make sure they arrive damage-free. In the case that something does arrive broken we take full responsibility and offer either a full refund or we could reship a brand new skull.

1.  Try switching them to the other side.
2.  Then work them back and forth and up and down until they go on.
3.  If they won’t go on as far as you would like, you may need to file down the bone under the horns in the spot that is stopping it from going all the way on.
4.  If there is twine around the bottom of the horns, it is decorative and is supposed to stay there.
5.  Sometimes the horns don’t go all of the way on, it depends how they fit in real life, please see pics on our website.If they are too loose, then either wrap the bones with something and then put the horns on, or use a clear glue and glue them on.

No animals are killed for the purpose of our skull creations, rather the skulls are the byproduct of local agriculture.

 

We pride ourselves on following the ancient tradition of honoring every part of the animal and treasuring their remains once they have passed. The ultimate sign of respect for the life of a beautiful creature.

OTHER

Your question should never go unanswered. If you still have questions or simply have something to say, send us an email at info@SkullBliss.com and we'll get back to you as soon as we can. Don't forget: if you’re contacting us about an order, we need your email address or order number to sort things out ASAP!